Everything you need to know about Absteige

Infos & rules

Would you like to know when you can check in or where to can find your key card? Then take a look here.

Corona / Covid-19 Pandemic

Dear guests, from 22.11.2021 to 12.12.2021 we only accept business travelers, people in training or locals in emergency situations due to the mandated national lockdown. Existing bookings for this period can be canceled.

Since we are a small family business and this crisis hits us – like many others – particularly hard, you’d really help us by postponing your booking, instead of cancelling it. You can gladly postpone it to next year, if you like.

With this action you would support us enormously in this difficult time and secure yourself a fine vacation for the future. Read more about our Corona measurements here.

Cancellations because of the Covid-19 Pandemic

Reservations that can’t be held due to ordered Corona measurements taken by the government, can currently be cancelled free of charge. To take advantage of our free cancellation offer, please contact us via rooms@absteige.com.

In order to accommodate you, we can also offer a voucher for your down payment.

All bookings made via a booking portal (such as Booking.com) can only be canceled via the respective booking portal. Thank you very much for your understanding!

check in

You are welcome to check in from 2 p.m. on.
Please put the filled-in registration form in the letterbox at Riedz Apartments or leave them in your room or apartment.

Check out

Please check out until 10 a.m. and pay attention to the following instructions:
Please clean the kitchen inventory and put it into the cupboards. Please separate your refuse and dispose of it in the bins at the front of the Absteige (main building, Riedgasse 6). Please put the filled-in registration form and your key cards in the letterbox of Riedz Apartments or leave them in your room or apartment.

visitors tax / local taxes

The visitor’s tax of Innsbruck amounts to €2 per day and person (from 15 years up).

ATM / Cash Machine

Two ATMs can be found in the direct vicinity; one right at the corner of the street Höttingergasse, leading to the city, the other one next to the Großgasteiger pastry shop.

broom & Co

You can find a broom and a bucket in the kitchen (if you stay in one of our apartments).

A vacuum cleaner is located in the hallway on the ground floor, right beside the single room Schnapsidee in the back of the main building.

An ironing board and iron can be found in the basement of the Riedz Apartment, in the ski and drying room. Please put it back after use.

There you will also find a washing machine and a tumble dryer. It costs €2 to use it and is allowed from 8 a.m. to 8 p.m. Please bring your own detergent.

Garbage bags and toilet paper are also available in the basement of the Riedz, behind the door with the equivalent sticker.

Bus / Public Transport

The bus lines J, H, K, N7 and N8 stop almost in front of the house.
The J takes you to the Nordkette or to the Olympiaexpress at the Patscherkofel. Please take the travel times and stops from the timetable boards at the respective stop.

You can call up the timetables online here: www.ivb.at

Bread & Pastries

If you want to enjoy fresh bread rolls and pastries, the Widmann bakery around the corner is your place to go (from 6.30 a.m. on). Alternatively, you can turn to the Baguette at the nearby MPreis supermarket and the wonderful pastry shop Großgasteiger.

Shopping

In addition to the bakery around the corner, where you can get fresh bread and baked goods every day (except Sundays and public holidays), a supermarket is located in the proximity – the MPreis (turn right after the crossroads on Höttingergasse / Schneeburggasse). On top of that, Café Großgasteiger offers home-made sweet treats (it can be found next to the pharmacy at the crossroads).

Breakfast

If you don’t want to prepare your breakfast yourself, you can have it served in the Baguette (next to the supermarket) or in the Großgasteiger pastry shop. In addition, you will find many options for an extensive breakfast or brunch in walking distance, in the city center.

Drink and snack machine

A machine offering drinks and in-between snacks can be found in the entrance area of Riedz Apartments and is accessible with your key card.

house rules

Our apartments are located in a residential area, so municipal noice ordinance applies from 10 p.m. until 8 a.m. . We also ask you to use the washing machine and dryer in the basement of Riedz Apartments only between 8 a.m. and 8 p.m.

Please store your sports equipment (skis, ski boots, sledges etc.) in the storage room.

Smoking is forbidden both in the house, in the apartments and the single room. Feel free to enjoy your cigarette on the balcony and make sure to use the ashtrays provided.

Please make sure to engage in conduct that complies with your expectations of appropriate and undisturbing behaviour. We want to make sure all of our guests feel perfectly comfortable at our place!

Pets

Pets are not allowed at the Absteige.

cooking / stove

A manual for the stove is on display in each of our apartments. Please make sure to turn on the fume hood when using the stove.

innsbruck card

The Innsbruck Card with validity periods of either 24, 48 or 72 hours is available at the reception desk of Riedz Apartments. It entitles you to free public bus rides, free admission to museums and a lot more. Detailed information can be found in the folder on display.

internet

LAN and Wi-Fi can be accessed in every building (Name: Freewave).

Coffee Machine

Anything you might need for a nice cup of coffee will already be waiting for you when you arrive.

Children

We are happy to provide a cot and a high chair upon request.

Fresh Air / Ventilation

Our house has massive walls. During winter, appropriate airing of the rooms is particularly important. Please open the windows for up to 5 minutes every day to change the air in the room. The heating system will make sure the temperature is increased to pleasant levels again. In summer, it is recommended to air the room early in the morning. That way, the temperature can be kept at pleasant levels.

Waste / Garbage

Please separate your waste. It needs to be separated into plastics and packaging, metal, glass, paper, residual waste and organic waste. Please dispose of your garbage in the respective bins in front of the Absteige (main building, Riedgasse 6).

Parking

One parking space per apartment can be found at the back of the house and is included in the price for guests who book directly with us (€9 per day for bookings through other platforms). If you require more than one parking space, please contact us – a fee of €9 per day will be charged. Parking spaces are quite a “luxury good” in Innsbruck!

Reception / Front Desk

Since Absteige is like a home away from home, there is no reception. The rooms and apartments are accessible to you around the clock through our key box and key cards. In the event of minor emergencies or other concerns, we can be reached by phone and email. You can find our telephone number in your booking confirmation. In the mornings you can usually find us in the neighboring house, Riedz Apartments.

DishWasher

All kitchens are equipped with a dishwasher. Some tabs will be provided by us upon arrival. Further tabs must be brought by you.

Vaccum Cleaner

A vacuum cleaner is located in the hallway on the ground floor, right beside the single room Schnapsidee in the back of the main building.

Charging Station

A charging station for e-vehicles can be found in front of Riedz Apartments. You can activate it either with your own VKW charging card or through the Intercharge App, which can be downloaded by scanning the QR code at the charging point. If you don’t have a charging card or can’t download the app, we will be happy to lend you our charging card at the reception of the Riedz. Please note: The parking space in front of the house may only be used during the charging process.

Water

Our water has its source in the Limestone Alps, and since it’s fresh spring water, it’s perfectly potable. 

Sustainability is a matter close to our hearts, which is why there is a large underground tank in the garden of Riedz Apartments, in which rain water is retained and filtered. This water is used in our lavatory facilities and for doing the laundry.

Welcome card

Provided that you submit your data to us prior to arrival, we will be happy to issue the Welcome Card of the local tourist association upon receipt of the complete registration form. The benefits included in the card can be found in the folders on display or on our respective website.

Room Service

Room service is carried out on a daily basis. If you do not want to be disturbed, simply use the signs in your apartment or room.

If you stay 14 days or longer, the bed linen and towels will be changed once a week.

In case you want your accommodation to be cleaned an additional time, please contact us. A fee of €20 will be charged.

It's about time

For a wonderfully relaxing stay at the Absteige in Innsbruck.